All returns must be within 30 days of original purchase and
be accompanied by a receipt.
Merchandise must be in resaleable condition and in the original,
undamaged, unopened packaging.
The following items are not eligible for return or exchange:
any sale or volume discounted items
bagged silver/gold-filled findings,
weighed silver/gold findings,
cut strands (gemstone, pearl or Czech Glass),
cut chain, wire, beading wire, threads, tools, or books.
and employee jewelry designs.