All returns must be within 30 days of original purchase and
be accompanied by a receipt.
Merchandise must be in resaleable condition and in the original,
undamaged, unopened packaging.
The following items are not eligible for return or exchange:
- any sale or volume discounted items
- bagged silver/gold-filled findings
- weighed silver/gold findings
- cut strands (gemstone, pearl or Czech Glass)
- cut chain, wire, beading wire, threads
- tools or books
- employee jewelry designs